Call centres & BPOs

Your USA process. A clearer route conversation.

Running a USA process from India? Discuss CC and outbound voice requirements, expected volume and a route test before committing to commercial terms.

WHOLESALE VOICE / BUSINESS REQUIREMENTS

USA Voice Routes for Call Centres & BPOs

A USA calling process needs a route discussion that starts with your operation. CoreLink VoIP Telecom welcomes enquiries from Indian call centres and BPO teams seeking USA voice routes for defined business traffic.

Start with the traffic behind your process

Tell us about the business use case, destination, monthly minutes, peak concurrent calls and dialer setup. These details help the team review route suitability and the specifications that matter to your operation.

Review CC and outbound requirements

USA route discussions include CC and outbound voice categories, alongside CLI and IVR requirements where relevant. CC is a supplied category label; its meaning, accepted traffic and route capability are confirmed during review. CLI handling also needs confirmation for the proposed route.

Use testing to assess the proposed route

Share the outcomes you want to assess, including ASR, call completion and audio behaviour. Test conditions and traffic profiles should be agreed before evaluating results. A test request is reviewed for destination, capability and commercial approval; it does not provision a live route.

BEFORE YOU ENQUIRE

Your questions. A clear starting point.

Can an Indian BPO enquire about USA CC routes?

Yes. Submit your company details, USA destination, CC requirements and intended traffic. The team will review the scope and confirm suitability before discussing a test or commercial terms.

Are ASR or the lowest rates guaranteed?

No fixed ASR or lowest-price promise is made through the website. Discuss the traffic profile, proposed specifications, test results and commercial terms for the route being considered.

Can I request testing before deployment?

Yes. Use the dedicated test form and describe the intended process. Testing depends on the requested capability and approval. Keep passwords and SIP credentials out of the public form.

Offering routes to CoreLink VoIP Telecom? Become a supplier partner

LET’S TALK ABOUT YOUR BUSINESS

Bring your requirements.
Let’s review the next step.

Start with your company, destination and intended traffic.

Discuss USA Routes